Beli Chroma Batteriepack-Tester Tabel Uji bekas (3.285)

Kondisi: bekas, nomor mesin/kendaraan: 7016, Table diameter: 320 mm Kodpfxob Nxpre Afijlr Constructive height: 103 mm Centering bore: Morse taper 4 (MT4) Required space: 400 x 500 mm

Kondisi: bekas, nomor mesin/kendaraan: 7173, Platform diameter: 1500 mm Wrapping height approx.: 1800 mm Roll core length: 400 mm Kodpfxocg Rn Uj Afiolr Drive motor: 380 V Required space: 2400 x 1500 x 2100 mm

Kondisi: bekas, with mounted three-jaw chuck Table diameter: 200 mm Bore approx.: 18 mm Kljdpfx Afjda I Rvoisr Height: 100 mm Total height with chuck: 165 mm Width: 270 mm Length: 320 mm

Tahun pembuatan: 1973, Kondisi: baik (bekas), Table size: 700 x 800 mm Plate thickness: 18 mm Table height above floor: 830 mm Kledod Na R Sepfx Afier

Tahun pembuatan: 1977, Kondisi: bekas, nomor mesin/kendaraan: 74 362, Load capacity: 500 kg Table size: 600 x 600 mm Min. height above floor level: 600 mm Lift, hydraulically foot-operated: 720 mm Ksdpfx Asb Nwfgefielr Max. height above floor level: 1320 mm Weight: 105 kg

Kondisi: bekas, nomor mesin/kendaraan: 83040, Outreach/Throat depth: 150 mm Kodpfx Aeb Dkh Nsfielr Testing height: 200 mm Required space: 350 x 600 x 1410 mm

Kondisi: bekas, manually movable Kodjccxgwspfx Afislr Table or lower plate size (identical): 460 x 150 mm Construction height: 45 mm Weight (measured): Guideway slightly scored!

Kondisi: siap digunakan (bekas), Table width: 460 mm Table length: 3000 mm with 4 height-adjustable legs: 330–350 mm or 450–500 mm Weight: 53 kg Kodpfx Ajdzx Hfefiolr

Kondisi: bekas, Tahun pembuatan: 2007, 0001 Klodpfxjxwdxce Afier

Kondisi: sangat baik (bekas), Vötsch Climate Test Chamber VT 4004 Tabletop Test Cabinet -40°C to +180°C For sale is a high-quality climate test chamber / tabletop test cabinet from the renowned manufacturer Vötsch Industrietechnik (model VT 4004). This unit is ideal for use in laboratories, research and development, or industrial applications, and is perfectly suited for simulating temperature conditions in tests on electronics, components, and materials. Features & Applications: - Temperature testing in the range of -40°C to +180°C - Uniform temperature distribution via recirculating air system - Combination of cooling and heating - Digital control with display - Compact tabletop design (approx. 35-liter interior volume) - RS232 interface for connection to a PC or measuring systems Technical Specifications: Manufacturer: Vötsch Industrietechnik Model: VT 4004 Volume: approx. 35 liters Cooling: air-cooled Refrigerant: R404A Electrical data: Voltage: 1/N/PE AC 230V ±10% / 50 Hz Power rating: approx. 1.5 kW Rated current: approx. 7.5 A Dimensions: External: Width: 95 cm Height: 63 cm Depth: 83 cm Internal: Width: 32 cm Height: 40 cm Depth: 27 cm Condition: used Scope of supply: (See picture) (Modifications and errors in technical data reserved. All information subject to change!) For further questions, please feel free to contact us by phone. Klodpfeywg Amjx Afijr

Kondisi: siap digunakan (bekas), Tahun pembuatan: 2007, Fungsionalitas: berfungsi sepenuhnya, diameter roda: 400 mm, berat keseluruhan: 4.000 kg, jarak antara pusat: 550 mm, kecepatan spindel (maks.): 3.000 rpm, model controller: Siemens 840 D, DETAIL TEKNIS Diameter roda maks.: 400 mm Diameter benda kerja: 36-400 mm Jarak sumbu: 135-290 mm Putaran maksimum spindle (tidak bertingkat): 3.000 rpm Jarak antar puncak: 100-550 mm Kedoywg Hxjpfx Afielr DETAIL MESIN Kontrol: CNC Siemens 840 D Dimensi & Berat Kebutuhan ruang: sekitar 2.000 x 3.055 x 2.788 mm Berat mesin: sekitar 4.000 kg PERLENGKAPAN Pengujian gir dengan satu sisi kontak Pengujian gir dengan dua sisi kontak Pengujian getaran bodi Pengujian heli pada kontak dua sisi Dapat digunakan hingga 6 slide pengujian Akurasi dan repeatabilitas pengujian tertinggi Meja mesin dengan penggerak benda kerja Unit pneumatik dapat diputar Sistem pelumasan semprotan (Tipe: Vogel) Ekstraksi kabut oli (Tipe: Elbaron)

Kondisi: baru, Equipment: Kljdpfx Aecrnm Njfior - 5-axis electronic control - Swiveling operator console above table - Electronic scoring unit adjustment - Automatic rip fence with screw-driven adjustment and linear ball bearing guide - On/off switch integrated into crosscut carriage - “Quick Lock” edging frame - Longitudinal fence with “Full Support” LCD displays - Sliding carriage with arched contact surfaces – 10-year warranty! - Telescopic arm with linear ball bearing guide Technical data: - Main saw blade diameter: 550 mm - Scoring blade diameter: 120 mm - Format cutting capacity with extendable fence: 3200 x 3200 mm - Swivel range: 0° to +46° - Max. cutting height at 90°: 200 mm - Max. cutting height at +45°: 130 mm - Saw blade rotation speed: 2500, 3500, 5000 rpm - Scoring blade rotation speed: 8500 rpm - Extraction port diameter: 120 & 100 mm - Main motor power (50 Hz): 7.0 kW - Scoring unit power (50 Hz): 1.3 kW - Cutting width with rip fence: 1500 mm Including the following OPTIONS: 570335 “Pro-Lock” system for quick clamping of the main saw blade and tool-free riving knife quick adjustment

Kondisi: belum diuji (bekas), Fungsionalitas: belum diuji, NC125-testbench-DE Kledoyx Sihopfx Afior

Kondisi: baik (bekas), Tahun pembuatan: 2007, Maximum wheel diameter: 500 mm Wheel width: 200–400 mm Module: 12 Kljdpfjvr Hf Ejx Afier Speed: 0–3250 rpm Braking torque: up to 95 Nm Internal taper: Taper #39 Control: Fanuc 16 Total power requirement: 15 kW Machine weight: approx. 6 t Space requirements: approx. 2,350 x 2,240 x 2,500 mm HIGHLY FLEXIBLE TESTING OF HARD, FINISHED, AND GREEN SPIRAL BEVEL AND HYPOID GEAR SETS The T 60 bevel gear test machine is a CNC testing machine with three linear axes for fully automatic hard and soft testing of spiral bevel and hypoid gear sets with a 90° axis angle. It offers versatile objective and subjective testing capabilities with speeds up to 3,250 rpm and braking torques up to 95 Nm.

Kondisi: seperti baru (mesin pameran), Nama barang: STAHLWILLE - Alat Uji Bengkel Elektronik SENSOTORK 7707-2W ----- Kondisi barang: Kljdpfx Asyyxztefijr Baru & belum pernah digunakan. Mungkin terdapat bekas penyimpanan. Nomor internal: 26.313 - P4.3

Tahun pembuatan: 2011, Kondisi: bekas, Fungsionalitas: berfungsi sepenuhnya, Universal testing machine Inspekt Table Blue 5kN Mechanical construction: - 2 backlash-free ball screw spindles, driven by DC servo motor, Fmax = 10 kN, stiffness 10 kN/mm - 1 test area up to nominal load: - Test area width: 420 mm - Maximum test stroke without test tools, adapters, and KMZ: 1025 mm Travel speeds: - Test speed: 0.0015 - 1000 mm/min at full load - Return speed: 1000 mm/min Force measurement: - Measurement range: within 0.8 - 100% of nominal load, Class 1 (optional Class 0.5) (+/- 1% of the displayed value according to DIN EN ISO 7500-1) - Force measurement resolution: +/-180,000 digits at 20 ms integration time Kljdjyyu I Njpfx Afijr The machine is supplied with a factory test certificate. If a factory or DKD calibration is required at the installation site upon customer request, this service will be charged separately. Crosshead travel measurement: - Incremental square wave input with encoder monitoring, storage of crosshead position - Travel measurement resolution: 1 µm Dimensions (WxDxH) / Weights: - Load frame: 685 mm x 550 mm x 1420 mm / 100 kg - Controller mounted on load frame Standard features: - Force, displacement, and strain control - Overload protection, automatic force calibration - Specimen break detector, return function - Set-up operation via control panel with display (force, travel) Data processing: - USB 2.0 interface or LAN - Data transfer rate to PC: 50 Hz (standard), optionally higher data acquisition frequency via special software module - Internal data processing rate: 2 ms - Optional: up to 2 free slots for expansion cards (1-channel analog cards or 2-channel digital cards) available for additional sensors 115/230 VAC, 0.5 kVA, 50/60 Hz, 5-40°C, 20-80% relative humidity Options required for operation: Load cell, specimen grips, PC (current standard, OS 8-10-11, testing software) Load cell 5000 N - Measurement range: 5-5000 N tension and compression, with nominal 2mV/V output signal - Overload protection: +/-100%, linearity: +/-0.05%, hysteresis: +/-0.03%, repeatability: +/-0.02%, - including 1.5 m connection cable and calibration certificate With extensometer MFX 200 The MFX 200-B extensometer, with its robust design and high measurement accuracy, is suitable for nearly all specimens from an initial gauge length of 10 mm. All elongations can be recorded from the modulus of elasticity up to specimen break. Use in both the lower and upper test area is unrestricted. In combination with the MFQ-A, r- and n-value determination is also possible for thin sheet metals. Two different measurement systems are available which differ in the measurement signal and other technical data (see technical documentation).

Kondisi: sangat baik (bekas), CTS Type: C-40/350 Air-Cooled Climate Test Chamber For sale is a professional CTS climate test chamber, model C-40/350. This device is designed for demanding environmental simulations in industrial applications, making it ideal for material testing, electronics, automotive, aerospace, and research sectors. Temperature Testing: - Temperature range: -40°C to +180°C - Temperature deviation: ≤ ±0.3 K over time - Temperature change rate according to IEC 60068-3-5: - Heating: 3.5 K/min - Cooling: 4 K/min - Heat compensation: - approx. 3,500 W at +20°C - approx. 2,000 W at -20°C Climate Testing: - Temperature range: +10°C to +90°C - Humidity range: 10% to 95% relative humidity - Dew point range: +5°C to 78°C - Temperature deviation: ≤ 1.0 K over time - Humidity deviation: ≤ +3.0% rel. humidity over time Technical data are based on an ambient temperature of +25°C, nominal voltage 400V, without test specimen, without heat compensation and without additional equipment. Options may influence performance data. Technical Specifications: - Refrigeration unit: air-cooled, low-noise, fully hermetic, infinitely variable power adjustment via electronic monitoring and control system, eco-friendly refrigerant R404A - Test chamber floor load: 150 kg/m² - Shelf: stainless steel, usable area 620 x 600 mm - Max. shelf load: 35 kg - Max. total load with full shelf configuration: 100 kg Control: - 32-bit controller - LCD control panel - Digital display of set and actual values - Numerical input of set values - Plain text error messages - RS 232 interface - Ethernet interface - Free switching channels for user-side test item control Dimensions: - Test volume: 350 liters Ksdpfox Ekupex Afielr - Internal dimensions: height 750 mm × width 650 mm × depth 720 mm - External dimensions: height 1800 mm × width 920 mm × depth 1670 mm Operating Data: - Power supply: 400V 3/N, 50 Hz - Nominal power: 7.1 kW - Nominal current: 11.5 A - Protection class: IP 54 - Sound pressure level:

Kondisi: sangat baik (bekas), Here we offer you a Heraeus Vötsch temperature test chamber. Heraeus Vötsch Temperature Test Chamber, Water-Cooled Temperature range: -70°C to +180°C Temporal temperature deviation: ±0.1 to ±0.5 K Spatial temperature deviation: ±0.5 to ±2.0 K Temperature change rate cooling: 7.5 K/min Ksdpfxjhh H Hie Afislr Temperature change rate heating: 7.5 K/min Heat compensation +20°C: 3000 W Heat compensation -20°C: 3000 W Test chamber dimensions: Width 580 mm x Depth 450 mm x Height 750 mm External dimensions: Width 870 mm x Depth 1280 mm x Height 1575 mm Observation window: Width 300 mm x Height 540 mm Test chamber volume: 190 liters Rated voltage: 3/N/PE AC, 400 V ±10%, 50 Hz Nominal power: 10.5 kW Nominal current: 22 A Circuit protection (on-site): 32 A slow-blow Sound level at 1m distance (free field measurement): < 69 dB(A) Side port: 50 cm / 125 cm Chamber is water-cooled Refrigerants: R 404A and R 23 Weight: approx. 460 kg Type: VTS 7018-5 For your safety as a buyer, please note the following information! The following steps are carried out on all our listed chambers in advance: 1. Functional inspection and replacement of necessary components 2. New filling with legally compliant refrigerant 3. After successful inspection, the chambers undergo a test run monitored with calibrated equipment. Condition: used Scope of delivery: (see picture) (Subject to change and errors in the technical data and information!) We would be happy to answer further questions by phone.

Kondisi: siap digunakan (bekas), emco-test-m4c-025-hardness-tester Klsdpoyybt Eefx Afior

Kondisi: bekas, Listing ini untuk Sistem Uji Integritas PTI Veripac P425 M5. Unit dalam kondisi kerja penuh dan siap untuk digunakan segera. Dirancang untuk deteksi kebocoran non-destruktif menggunakan teknologi vacuum decay, alat ini memastikan integritas kemasan untuk aplikasi farmasi dan medis dengan hasil yang presisi dan berulang. Laporan Transparansi dan Audit Teknis: • Asal Unit: Fasilitas Bioteknologi / Riset • Kondisi: Langsung dari meja kerja (Terdekontaminasi/Original) Ksdpfjyyqa Ijx Afislr • Tes Daya: Terverifikasi; Layar digital aktif, pencahayaan berfungsi, dan sistem kipas menyala. • Integritas: 100% Suku Cadang Original (Tidak Dipugar)

Kondisi: baru, Tahun pembuatan: 2024, Fungsionalitas: berfungsi sepenuhnya,

Kondisi: sangat baik (bekas), CTS CW‑60/5.5 – Climate Test Chamber, Water-Cooled The CW‑60/5.5 from CTS GmbH (Climatic Test Systems) is a medium-sized, walk-in or drive-in climate chamber used for performing temperature and humidity tests on multiple test specimens simultaneously. Device Description: This climate test chamber enables you to evaluate the functionality or material properties of a test object under the influence of temperature and humidity. Optimal air distribution with a correspondingly high recirculation volume ensures efficient transfer onto the test items. The air conditioning compartment is located at the rear of the inner chamber. The system components are situated behind the unit in a separate frame, providing easy access. Controls are housed in a separate electrical cabinet. The operating panel is integrated into the cabinet door. For humidity removal from the test chamber, a self-regenerating compressed air dryer is installed. Fresh air can be supplied to the chamber via a blower system. Technical Specifications: Temperature Tests: - Temperature range: -60 °C to +100 °C - Temporal temperature deviation: ±0.5 to 1 K - Rate of temperature change (linear, with test specimen and radiant heat, measured in supply air): * Heating: 2 K/min from -40 °C to +85 °C * Cooling: 2 K/min from +85 °C to -40 °C Climate Tests: - Temperature range: +10 °C to +90 °C - Humidity range: 10% to 95% relative humidity * Dew point range: +5 °C to +89 °C - Temporal temperature deviation: ±0.5 K - Temporal humidity deviation: ±1 - ±3% r.h. All technical data refer to an ambient temperature of +25 °C, nominal voltage 400 V, without test specimens, without heat irradiation, and without additional equipment. Dimensions: Internal Chamber/Test Area: - Volume: approx. 5,500 liters (5.5 m³) - Internal dimensions (approx.): Height: 2,300 mm; Width: 1,600 mm; Depth: 1,550 mm External Dimensions: - Height: 2,800 mm; Width: 2,250 mm; Depth: 5,000 mm Operating Data: - Electrical connection: 400 V +6/-10%, 3/N, PE, 50 Hz - Rated power consumption: 58.3 kW (incl. 5 sockets) - Rated current: 86.0 A - Protection class: IP 54 Technical Features: Refrigeration Unit: - Water-cooled, low noise, semi-hermetic Ksdpfx Asx Eabpefislr - Infinitely variable capacity adjustment via electronic monitoring and control system - Environmentally friendly refrigerants R 23 / R 404 A Notes: - Inspection possible by arrangement (46325 Borken) - Shipping via freight forwarder available – costs & arrangements upon request - Scope of delivery: (see photo) (Specifications and technical details subject to change and errors reserved.) We are happy to answer any further questions via telephone.

Kondisi: sangat baik (bekas), CTS CW-60/5.5 – Climatic Test Chamber, Water-Cooled The CW-60/5.5 from CTS GmbH (Climatic Test Systems) is a medium-sized, walk-in or drive-in climate chamber for performing temperature and humidity tests on multiple test specimens simultaneously. Device Description The climatic test chamber allows you to test the function or material properties of a specimen under the influence of temperature and humidity. Efficient air circulation with a high recirculation volume ensures effective transmission to the specimen. The air handling unit is located at the rear of the interior. The system’s operating units are installed in a separate frame behind the device for easy accessibility. The control unit is housed in a separate electrical cabinet, with the control panel integrated into the cabinet door. For dehumidification, the test chamber is equipped with a self-regenerating compressed air dryer. The chamber can be purged with fresh air via a blower. Technical Specifications: Temperature Tests: - Temperature range: -60 °C to +100 °C - Temperature deviation: ±0.5 to 1 K over time - Temperature change rate (linear, with specimen and heat load, measured at supply air): * Heating: 2 K/min from -40 °C to +85 °C * Cooling: 2 K/min from +85 °C to -40 °C Climatic Testing: - Temperature range: +10 °C to +90 °C - Humidity range: 10 % to 95 % relative humidity - Dew point range: +5 °C to +89 °C Kodpjx Eaxbjfx Afijlr - Temperature deviation: ±0.5 K over time - Humidity deviation: ±1 – ±3 % r.h. over time Technical data refer to an ambient temperature of +25 °C, rated voltage 400 V, without test specimen, without heat load, and without additional equipment. Dimensions: Internal dimensions (test chamber / usable space): - Volume: approx. 5,500 litres (5.5 m³) - Internal approx.: Height: 2,300 mm, Width: 1,600 mm, Depth: 1,550 mm External approx.: Height: 2,800 mm, Width: 2,250 mm, Depth: 5,000 mm Operating Data: - Power supply: 400 V +6/-10%, 3/N, PE, 50 Hz - Nominal power: 58.3 kW (incl. 5 sockets) - Nominal current: 86.0 A - Protection class: IP 54 Technical Design: Cooling unit: - Water-cooled, low-noise, semi-hermetic - Stepless capacity adjustment via electronic monitoring and control system - Environmentally friendly refrigerants R23 / R404A Notes: Inspection by appointment possible (46325 Borken) Shipping by freight forwarding possible – costs & arrangements on request Scope of delivery: (see picture) (Specifications and technical data subject to change and error!) We are happy to answer any further questions by phone.

Kondisi: sangat baik (bekas), CTS CW-60/5.5 – Climate Test Chamber, Water-Cooled The CW-60/5.5 from CTS GmbH (Climatic Test Systems) is a medium-sized, walk-in or drive-in climatic chamber designed for conducting simultaneous temperature and humidity tests on multiple test specimens. Device Description: This climatic test cell enables the assessment of functionality and material properties of test items under controlled temperature and humidity conditions. Efficient air circulation with a high recirculation volume ensures optimal transfer to the test goods. The air handling section is located at the rear of the interior chamber. The system aggregates are positioned behind the chamber in a separate frame for easy access. The control system is housed in a dedicated control cabinet, with the control panel integrated into the cabinet door. For dehumidification, the chamber is equipped with a self-regenerating compressed air dryer. The test area can also be purged with fresh air using a fan. Technical Specifications: Temperature Tests: - Temperature range: -60 °C to +100 °C - Temperature deviation: ±0.5 to 1 K over time - Temperature change rate (linear, with test load and radiant heat, measured in supply air) - Heating: 2 K/min from -40 °C to +85 °C - Cooling: 2 K/min from +85 °C to -40 °C Climatic Tests: - Temperature range: +10 °C to +90 °C - Humidity range: 10% to 95% relative humidity - Dew point range: +5 °C to +89 °C - Temperature deviation: ±0.5 K over time - Humidity deviation: ±1 to ±3% r.h. over time Technical data refer to ambient temperature of +25 °C, rated voltage 400 V, without test samples, radiant heat, or additional equipment. Dimensions: - Internal (test chamber/usable space): - Volume: approx. 5,500 liters (5.5 m³) - Interior (approx.): Height: 2,300 mm, Width: 1,600 mm, Depth: 1,550 mm - External: - Height: 2,800 mm, Width: 2,250 mm, Depth: 5,000 mm Operating Data: - Electrical connection: 400 V +6/-10%, 3/N, PE, 50 Hz - Rated power: 58.3 kW (including 5 sockets) - Rated current: 86.0 A - Protection class: IP 54 Technical Features: - Refrigeration unit: water-cooled, low-noise, semi-hermetic, infinitely variable performance control via electronic monitoring and control system, environmentally friendly refrigerants R 23 / R 404 A Notes: - Inspection by appointment possible (46325 Borken) Klodpfx Afex D Abpoijr - Shipping by freight forwarder available—costs & arrangements upon request - Scope of delivery: see image - (Specifications and information subject to change or error!) For further questions, we will be happy to assist you by phone.

Kondisi: sangat baik (bekas), Here we offer a Feutron climate test chamber. Feutron Climate Test Chamber Temperature Temperature range: -40...90°C Climatic range (without thermal load): 10...85°C Temperature deviation over time during temperature operation: ≤ ± 0.5 K/min Klodsklv H Iepfx Afijr Temperature deviation over time during climate operation: ± 1.0... ± 1.5 K/min Change rates: Heating: average 2.0 K/min Cooling: average 2.0 K/min The IEC 1646 standard can be tested, for solar modules up to a max. weight of 160kg and with non-linear ramps (setpoint steps). Drying Air drying: condensation drying Humidity Air humidification: steam humidification Humidity range: 10...95% r.h. Humidity deviation over time: ≤ ± 3.0...±5.0 % r.h. Dew point range: 8...80.9°C Test chamber Test chamber volume: 7.0 m³ Dimensions Test chamber internal dimensions: Width 1500 mm x Height 2250 mm x Depth 2000 mm Hinged door DIN right, heated, Width 900 mm x Height 2100 mm Viewing window, heated with blackout shutter and lockable, Width 500 mm x Height 600 mm Feed-through opening: 2x front right, ∅ 75 mm Radiation unit test chamber Cut-out: 4x in left side wall for SC 2500, each 850 x 700 mm Irradiated area with SC 2500: 1200 x 1200 mm Radiation intensity at 1.0 m wall distance: 1000 ± 10% W/m² Lighting: 1x halogen lamp, 200W Refrigeration system Bitzer compressor, semi-hermetic, 2-stage, air-cooled Condenser: split condenser (outdoor installation, winter control) Refrigerants: R507 / R23 Temperature control system Cooling brine medium Tyfocor / water Mixing ratio: 50/50% Brine density: 1.072 kg/dm³ Filling volume: approx. 80 dm³ Pyranometer Temperature range: -40...150°C Max. radiation absorption: 4000 W/m² Spectral range (50% points): 305...2800 nm Sensitivity (nominal): 7 µV/W/m² Power supply test chamber Electrical connection: 400V, 3/N/PE, AC, 50Hz Connection type: hardwired Max. simultaneous power requirement: approx. 32.0 kW Circuit breaker: 3x63, Char C (A) Power supply SolarConstant Electrical connection: 400V, 3/N/PE, AC, 50Hz Connection type Max. simultaneous power requirement: approx. 30.0 kW Circuit breaker: 3x63, Char C (A) External dimensions of the test chamber, complete with: machine room/control cabinet and control cabinet for SolarConstant 2500 Machine room external dimensions: Width 3440 mm x Height 2580 mm x Depth 2950 mm /control cabinet: Width 2200 mm x Height 1830 mm x Depth 1100 mm External dimensions condenser, split: Width 900 mm x Height 950 mm x Depth 2000 mm Weight test chamber, total: approx. 2700 kg Condenser weight, empty: 153 kg Weight: 2700 kg Type: 3707/06 Condition: used Scope of delivery: (see picture) (Technical specifications subject to change and errors excepted!) Further questions can be answered by phone.